Témoignages clients
Cit'Hotel les Alizés
Note : 4/5 sur 1597 avis
Note : 4/5 sur 1597 avis
Sarah Y.
4,2/5
20/02/2026
Clean, welcoming, good value
richard S.
5/5
09/02/2026
Excellent hotel. The couple that run the hotel was friendly Voir la suite de l’avisand just lovely people. So pleased you have stayed there.. Excellent location
Nadia B.
3,9/5
15/01/2026
Un grand merci au gérant pour son accueil chaleureux, et à s Voir la suite de l’avisa campagne tout aussi accueillante. Un lieu où l’on se sent bien dès l’arrivée.
Patrick L.
5/5
27/12/2025
Personnel sympathique et très disponible ! Hôtel propre et a Voir la suite de l’avisgréable ...Facile d'accès.
Joel V.
4,4/5
22/12/2025
Hotel idéalement placé pour des voyageurs en partance via l’ Voir la suite de l’avisaéroport.
Janet P.
1,6/5
13/12/2025
When I was extremely ill, vomitting etc in room on morning o Voir la suite de l’avisf departure after a two night stay, I was refused help with cleaning and treated badly by the staff/owners, one of whom speaks extremely inadequate French. I have grounds to believe my sickness was caused by food prepared at hotel!
Christian G.
5/5
17/11/2025
Tres bon accueil
Yves C.
5/5
07/11/2025
Hôtel agréable, très propre. Les propriétaires sont très sym Voir la suite de l’avispathiques et accueillants.
Situation idéale près de l'aéroport et pourtant très calme.
Je recommande.
Diane D.
3,4/5
26/10/2025
Nous sommes restés une nuit. La chambre était correcte, le m Voir la suite de l’avisatelas également pour le peut d’utilisation que nous avions. La salle de bain était correcte.
Globalement tout s’est bien passé
L’hôtel pourrait être rafraîchit
Patrick C.
2,8/5
21/10/2025
Déçu
stephanie P.
5/5
12/10/2025
Hôtel très bien situé et très confortable. Accueil sympathiq Voir la suite de l’avisue.
Judith S.
3,7/5
22/09/2025
Fab location. Everything good but not elaborate. Clean thr Voir la suite de l’avisoughout. Meal options limited but nice.
Peter E.
4,1/5
22/09/2025
Simple hotel but very convenient for airport
François H.
1,8/5
21/09/2025
Pas de verre ni gobelets
Eau chaude ou tiède qui coule au r Voir la suite de l’avisobinet d eau froide
Manque de prise de courant ( on doit enlever le téléphone qui se charge pour mettre la télé)
June F.
4,7/5
15/09/2025
Reception staff welcoming and helpful
Room spotless and bed Voir la suite de l’avisvery comfortable
Chris S.
4,4/5
14/09/2025
Perfect for an overnight stay before an early flight. Nice a Voir la suite de l’avisnd peaceful. Don’t expect luxury but it does the job and it’s cheap and 2mins walk to the terminal.
Barry P.
3,9/5
11/09/2025
Very helpful staff.
Would have been nice to have had a prop Voir la suite de l’aviser shower in the bathroom, rather than a loose hose.
Rosemary T.
4,5/5
10/09/2025
Excellent place for a night stopover from Limoges.
No frill Voir la suite de l’aviss but very clean and lovely friendly staff who were helpful and happy.
There is breakfast and evening food if you want it ( not included in cost) but we had coffee and a glass of wine on the terrace.
Anne L.
5/5
10/09/2025
The proprietor and partner were very welcoming and friendly. Voir la suite de l’avis I had a beautiful meal cooked for me on Tuesday 9/9/25. The room was immaculate and very comfortable.
I thoroughly enjoyed my short stay and would definitely go back again. Highly recommended.
Sarah D.
2,4/5
08/09/2025
I travel on a budget almost never give poor reviews, but thi Voir la suite de l’aviss tired hotel was depressing. The only good things were the bed comfort, a plunge in the pool on a hot day and handy to airport. In-room conditions were poor - student hostel decor, no fridge or tea-making, no hair dryer, no aircon and window couldn't be left open as it had no catch. The 2 electric sockets were in corners behind furniture. Bathroom no better - plastic fittings, dingy lighting, small thin towels and shower was a hand-held nozzle. Breakfast was skimpy - because only two guests had ordered breakfast I was offered a tray of cereal, fruit and yoghurt the night before and told to keep refrigerator items cold overnight in water in the bathroom basin! The proprietors were friendly but only stay here if your flight timing at the airport next door makes it necessary.
Hervé K.
1,6/5
07/09/2025
Hôtel tout à fait désuet. Première et dernière expérience da Voir la suite de l’avisns cet établissement!!!
Christophe B.
4/5
06/09/2025
Sympa mais resto du soir à 20kms
Géraud F.
1,7/5
06/09/2025
La chambre ne correspond absolument pas à celle présentée su Voir la suite de l’avisr la présentation. Chambre triste sombre sentant l'humidité. Le lit semble défectueux, grincements. Le pire est la salle de bain sans aucun meuble pour poser les accessoires, pas de rideau ni protection pour prendre la douche. Le distributeur de gel est peu généreux. Décorations absentes, accessoires absents ou défectueux. Toutes les portes sont difficiles à ouvrir et fermer. Isolation phonique inexistante, on entend tout. Nous avions la chambre 27, à fuir.
Le petit déjeuner est hors de prix au vu des produits proposés. Aucun produit local ni régional. Tout vient probablement du supermarché voisin. Même pas de pain frais, pain de mie et brioche sous vide, viennoiseries surgelées. 12 euros pour manger la même chose qu'à la maison c'est une honte. Biensur nous ne reviendrons pas.
Margot P.
4,6/5
05/09/2025
For the very small amount I paid I was not expecting The Rit Voir la suite de l’avisz! The reception team were charming, the Hotel rooms v clean and they managed to find me a decent dinner in my room!
Christine R.
5/5
03/09/2025
Accueil agréable avec du personnel accueillant.
susanne D.
2/5
02/09/2025
A éviter! Pas competent et agressif vers le client
L’établis Voir la suite de l’avissement n’a pas honoré mon prepayment fait sur booking mais a insisté sur un deuxième payement sur place. La réceptionniste a refusé de regarder le mail de reçu de booking, mais m’a hurlé dessus que ce n’était pas son problème. Le lendemain après intervention de booking, j’ai été remboursée sans aucun mot d’excuse.
Hetherington L.
1,1/5
01/09/2025
Staff very unhelpful when the shower didn’t work. Was told t Voir la suite de l’avishere was nothing they could do and shrugged their shoulders. Had to book a new hotel. There was also no hair dryer in the room. No help again when asked about this
Souad B.
5/5
30/08/2025
très beau hôtel personnel très gentille et à l écoute je rec Voir la suite de l’avisommande vivement 🌺
Margaret J.
4,4/5
29/08/2025
It was quiet and was what I needed for my first night in Fra Voir la suite de l’avisnce.
Jo-Anne M.
2,2/5
26/08/2025
Hotel needs attention. The room we had is very basic. No pri Voir la suite de l’avisvacy unless you close the blackout curtain then no daylight. Needs privacy curtains. No windows or Aircon. Shower broken. Bedding, room and bathroom clean. The pool wasn't clean and the area around it untidy and poor condition.
Martin B.
4,1/5
24/08/2025
Convenient location for airport. Helpful reception upon arri Voir la suite de l’avisval. Breakfast was poor, lack of choice and expensive at Euro 12.99
Véronique F.
4/5
23/08/2025
Bon accueil
Parking nickel
Nicholas H.
1,2/5
18/08/2025
In over 30 years of travelling extensively for business, thi Voir la suite de l’aviss is without a doubt the worst example of customer service I have EVER seen! Absolutely disgusting behaviour from all three of the management team. Lying, dishonesty and extremely offensive language.
I booked 27 July for a one night stay on 17 August 2025. During booking I signalled that I wished to arrive between 10 and 11am. Within a few hours of booking, I received two messages from the hotel via Booking.com’s messaging system. The first message simply said “Request approved”, the second said “Check-in time • Approved. We are pleased to let you know that the accommodation has confirmed they will be able to arrange this for you. There will be no extra charge for this request.” So far, so good.
Upon arrival at the hotel, the manager looked at me as if I was insane trying to check in at that time. He said rooms were only available at 2.30pm. I showed him the message I had received approving my request. He claimed he never sent it. This is a lie. Someone at the hotel MUST have approved the request to trigger the message from Booking.com and then must have taken the time to send a manual message saying the request had been approved. I naturally tried to reason with him hoping an exception could be made. At this point his partner suddenly intervened, coming from another room and not even understanding what I was talking about, to angrily tell me that they had no rooms available. At one point she offensively asked me (in broken French with a strong Philippine accent) “what language do you need to be told in?” The manager then suddenly shows me the Booking.com property messaging platform to show me a message he had sent me at 8.30am that morning (whilst I was in the aeroplane) and that I had not yet seen, telling me that I could only check in at 2.30pm. What he failed to do was hide the previous messages to me, including the “request approved” message! Outright lying to me! Next his sister intervenes, admittedly calmly at first, however still rudely interrupting my explanation to ask “Are you going to let me speak? Can you do that?” She tried to tell me that the messages from Booking.com were automated and that they had not approved my early arrival. Again lying to my face! At this point I gave up and went to find a coffee shop and wait four hours for my room. My polite request of perhaps being able to wait in the hotel’s restaurant and take a coffee there being rudely refused.
Limoges airport, having no other flights that day was now closed. I did manage to find a vending machine so sat outside the airport to wait. Whilst waiting I happened to look on Cit’Hotel’s website and saw that it clearly states (for les Alizés hotel) check in from 12 midday.
I patiently waited until midday and went back to the hotel to enquire if a room might now be available. The hotel door was locked, the reception empty. I walked around the hotel and found the Filipino lady preparing a room. She angrily told me to follow her to find her partner. She offensively announced that “he’s back and still wants a room early!”. At this point the manager lost his composure completely and accused me of harassment! His sister arrived a few moments later and did the same, threatening me with calling the police if I didn’t leave immediately. I requested a refund to which I was rudely told “no - take it up with Booking.com”. I left at this point explaining to the three managers that this was terrible customer service. Although I speak French fluently (all of these previous exchanges were in French) I sometimes make slight grammatical errors, especially when upset or angered. I inadvertently used the informal “tu” (you) instead of the formal “vous” to which the sister manager rudely demanded that I use “vous”. Demanding respect from me even though I was shown none at any point of my brief stay in the establishment.
I then took a taxi to Limoges centre, booked into the fantastic Ibis Limoges Centre, where I was treated perfectly, with respect and professionalism. It was even cheaper than Les Alizés. I have requested a refund via Booking.com but have yet to hear back from the hotel.
Altogether an absolutely disgusting experience at Les Alizés and I strongly recommend anyone thinking of staying there should go somewhere, ANYWHERE, else!
MICHELE G.
3/5
17/08/2025
Chambre pas encore rénovée , aux dires du gérant , mais pou Voir la suite de l’avisr hôtel 2 étoiles vraiment très moyen. Pas de tablette au dessous du lavabo, lui même fendu, pas de porte - serviettes .
Salle des petits déjeuners : climatisation défectueuse en période de canicule .
Mathieu P.
3,8/5
17/08/2025
Pas de clim sous temps de canicule
gillian H.
2,7/5
15/08/2025
Convenient but basic
Charlotte L.
5/5
12/08/2025
Super hôtel
Super piscine
Super accueil
Beau déjeuner
Super Voir la suite de l’avis literie
Nous avons beaucoup apprécié !
Richard P.
4,2/5
12/08/2025
Nice hotel next to the airport and we recieved a friendly we Voir la suite de l’avislcome. While the room was basic it all was good value for money
Bachellerie L.
5/5
10/08/2025
Très bon accueil avec un personnel très professionnel ! Je n Voir la suite de l’avis'ai séjourné qu'une nuit dans cet hôtel mais je le recommande. Très bon rapport qualité/prix. J'avais des inquiétudes sur l'environnement sonore mais j'ai été agréablement surprise du silence et j'ai très bien dormi car la literie est de qualité ! Ravie de cette expérience !
Malcolm H.
4,6/5
06/08/2025
Perfectly adequate accommodation to catch an early morning f Voir la suite de l’avislight out of the airport. Rooms a trifle small, without tea/coffee making facilities.
No centralised ventilation or aircon, but you can ask at the front desk for a portable fan.
Thierry A.
4,4/5
02/08/2025
Tres bon accueil.
La piscine est très bien
Le petit déjeune Voir la suite de l’avisr est suffisamment garni pour trouver son bonheur
Bonne literie
Le seul bémol mais le responsable ne peut rien faire c'est les departs des gens qui ne respecte pas le silence dans les couloirs.
Sinon l'hôtel est calme pas très loin du centre de Limoges.
Merci
Thierry
emma E.
3,2/5
02/08/2025
Very clean room but bed very hard. No air con in the room. H Voir la suite de l’avisotel doesnt serve food apart from breakfast and no where local for food either so if you get there late then only option is take away.
Marieke V.
3,4/5
30/07/2025
For the price you pay it’s okay. Nothing fancy, nothing to d Voir la suite de l’aviso. Unfortunately the pool was too cold. That was the only reason for us to stay here. Breakfast was also fine for the price you pay. Adults: €12,-, children: €8,-.
Nicolas C.
5/5
23/07/2025
Très bien, excellent accueil et chambre propre. Un plus pour Voir la suite de l’avis la piscine.
JEAN PIERRE B.
3,6/5
18/07/2025
Tres bon accueil !
Tres bien pour une nuit de transit.
Juste Voir la suite de l’avis deçus de la fermeture de ka piscine. C'etait elle qui m'avait fait retenir cet hotel pour detente apres 7h de route. Dommage.
Nigel F.
4,7/5
14/07/2025
So convenient for stay over prior to early flight the follow Voir la suite de l’avising morning. All staff were extremely courteous, friendly & helpful. My room was clean & comfortable and met my needs although the decoration was a little tired and would benefit from a makeover particularly the bathroom which only had a hand held shower unit in the bath and no towel holders. However overall I enjoyed my stay.
Charlotte D.
4,8/5
09/07/2025
Excellent value for money for the convenience of an hotel ri Voir la suite de l’avisght beside Limoges airport. Lovely friendly, helpful service, good food and spotless accommodation.
Being July, the weather was hot and I could have done with aircon, but at the price you wouldnt really expect it. (Also tea making facilities would be nice.)
SEBASTIEN D.
3,4/5
02/07/2025
vous vantez votre hôtel comme hôtel avec piscine mais à l'ar Voir la suite de l’avisrivée celle-ci est non entretenue et déception de mes travailleurs après une journée de 9 h sous un soleil de plomb + aucune climatisation ce qui devrait être la norme en 2025
ALEX D.
2,6/5
26/06/2025
prix des chambres cher sans climatisation , je suis venu en Voir la suite de l’avispériode chaude , 34° dans la chambre pour dormir ces impossible ...
Marilyn M.
4,9/5
24/06/2025
Nous avions un accueil chaleureux comme d'habitude et même Voir la suite de l’avis pour un sejour d'une nuit l'equipe etait bien attentionnée. Hôtel merveilleusement placé pres de l'aeroport
Christian C.
1,9/5
23/06/2025
Outdated rooms no airconditioning
Very poor service
Never Voir la suite de l’avisagain!
Carol S.
4,9/5
19/06/2025
Extremely friendly and obliging team. Couldn’t do enough eve Voir la suite de l’avisn considering the language barrier.
Martine M.
4,8/5
18/06/2025
Nous aurions mis un 5 général mais regrettons le confort du Voir la suite de l’avislit1 place. Matelas defectueux écrasé en cuvette.
Une ampoule manquante à l applique au dessus du lit. Dommage car hôtel simple très propre, petit dejeuner copieux,, varié et surtout accueil très agréable et professionel.
Caroline C.
4,3/5
14/06/2025
Excellent place to stay when your plan is late and you don't Voir la suite de l’avis want to drive. Always very nice staff to greet you
ERIKA L.
5/5
12/06/2025
Très bon rapport qualité prix. Un très bon accueil à l'arriv Voir la suite de l’avisée et au départ
Peter W.
4,7/5
08/06/2025
Great hotel which is short walking distance to Limoges airpo Voir la suite de l’avisrt, perfect for early flights.
Simple motel style hotel which is very clean and very well managed.
Friendly and welcoming staff who very kindly prepared an evening meal for my son and I on a Saturday night.
Great experience of this hotel!
Mathilde C.
3,3/5
03/06/2025
Accueil chaleureux, ménage impeccable, on entends ni les voi Voir la suite de l’avistures, ni les avions, par contre murs fins entre les chambres. Attention cependant logis n’avait pas préciser que la piscine était fermée pour cause de panne, et aucun dédommagement point ça sachant que nous avions choisit l’hôtel pour ça. Petit déjeuner bien.
steven C.
3,6/5
01/06/2025
I am fairly sure I booked this with breakfast included. Hote Voir la suite de l’avisl told me I hadn't. I couldn't find any supporting details on my booking information page on booking,com. Room had no Tea or Coffee facilities [no kettle]. Shower was hand-held over bath with no shower curtain. Bed though was very good. Flat screen Tv was good.
Didn't eat at hotel though many did and seemed satisfied.
Martin J.
2,2/5
31/05/2025
When new, many years ago - fair hotel. Now - tired and dated
Nicola H.
3,6/5
16/05/2025
Hotel could do with some updating. We only used it as a stop Voir la suite de l’avis gap for one night due to Ryan air changing times of flights. Owners very welcoming and food was good.
alain F.
4,9/5
11/05/2025
Parfait, tout était OK.
Lara D.
4,5/5
03/05/2025
Basic but very clean and friendly hotel
ERIC L.
3,6/5
27/04/2025
hOTEL PROPRE , chambre agréable par contre petit dejeuner DE Voir la suite de l’avisCEVANT ! Dimanche matin 8H30 plus de pain, plus de viennoiseries .....à 12€50 très cher !
Descloux K.
1,5/5
27/04/2025
Bonjour la situation géographique est le seul atout de cet h Voir la suite de l’avisôtel l’accueil est laborieux avec du personnel qui a beaucoup de difficulté à ce faire comprendre une literie date une baignoire sans paroi pour la douche du papier peint date dans la salle de main aucun mitigeur thermostatique le petit déjeuner est très cher même pas de pain frais ou bien même de choix
Christophe B.
3,2/5
19/03/2025
Malgré la bonne volonté et la gentillesse des hôtes, le manq Voir la suite de l’avisue de professionnalisme est criant.
Un repas "alimentaire" et une chambre froide, puissance du chauffage insuffisant malgré près d'un chauffage d'appoint
Le rapport Qualité/prix n'y est pas
kevin R.
4,8/5
15/03/2025
Very good
Bo B.
3,7/5
14/03/2025
Room was too small for 3 adults,. the extra bed was too smal Voir la suite de l’avisl and draft from a window, very bad.
Room was not warm when we arrived.
We had to ask for an electric fan, which helped.
We had dinner, which was dissapointing.
Nice meal but served on cold platters !!!
wine was overpriced and too cold....
Douglas N.
2,2/5
14/03/2025
On arrival. Only one staff available, she did all. Reception Voir la suite de l’avis, serve drinks and make a serve dinner. First room : corridor smelt of cats, and extremely cold, room extreamly cold and very basic, Second room, corridor warm , room cold until turned on radiator. Basically room . no kettle, ironing board.
Breakfast, arrived for 07:00, nothing prepared, no place settings, one person on and she was chatting on her phone. We had a flight leaving at 09:00. croissant, eggs, arrive at :07:20.
Staff were pleasant.
Lisa H.
4,7/5
12/03/2025
Nice affordable hotel next to the airport. Lovely, helpful s Voir la suite de l’avistaff. Pleasant garden and swimming pool in season. Hotel decor seems to have been refreshed and the addition of the evening meal is much appreciated.
Martine A.
4,2/5
24/02/2025
Chambre correcte, propre et calme. Nous avons été bien accue Voir la suite de l’avisillis et avons pu diner sur place le soir vien qu'il n'y ait pas de restaurant.